Right of Withdrawal

(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.)

Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day

  • on which you or a third party named by you, who is not the carrier, has taken possession of the goods, provided you have ordered one or more goods as part of a uniform order and these are or will be delivered uniformly, or
  • on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods, provided you have ordered several goods as part of a single order and these are delivered separately, or
  • on which you or a third party named by you, who is not the carrier, has or has taken possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or pieces, or
  • on which you or a third party named by you, who is not the carrier, has or has taken possession of the first goods, provided that you have concluded a contract for the regular delivery of goods over a specified period of time.

To exercise your right of withdrawal, you must contact us (BTC - Branding.Training.Coaching.eU, Reichergasse 138, 3400 Klosterneuburg, Austria, telephone number: +436643999351, e-mail address: admin@martina-gleissenebner-teskey.com) by means of a a clear statement (e.g. a letter sent by post, email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

We bear the costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Model withdrawal form

(If you want to cancel the contract, please copy this form, fill it out and send it back by email.)

- On

BTC - Branding.Training.Coaching.eU, Reichergasse 138, 3400 Klosterneuburg, Austria, telephone number: +436643999351, e-mail address: admin@martina-gleissenebner-teskey.com

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only when notified on paper)

- date

___________
(*) Delete where inapplicable.

EXCLUSION OF THE RIGHT OF WITHDRAWAL

Our programs are available to you immediately after payment and can therefore not be returned unused. We therefore ask you, as a buyer, to waive your right to cancel your order in accordance with the statutory exemption for e-books.

You can find the legally compliant wording of this agreement here:

Exclusion of the right of withdrawal / right of withdrawal

When providing services, your right of withdrawal expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of withdrawal. This applies, for example, to downloads of content or the use of online services such as online seminars.

Unless otherwise specified, the right of revocation does not exist in the case of distance sales contracts for the delivery of audio or video recordings or software, provided that the delivered data carrier has been unsealed by the consumer. Software and other downloadable items are considered unsealed when the download has been initiated.